Contact OFTY

We are here to help with product compatibility, shipping, returns, refunds and order questions. For the fastest support, include your order number and the product name in your message.

• Email: support@theofty.com
• Phone: +1 323-628-9888
• Customer service hours: Monday to Friday, 9:00 AM to 6:00 PM Pacific Time
• Typical response time: within 1 to 2 business days
• Business entity: Dongguan Sanzhi Xiabing Information Technology Co., Ltd.
• Business address: Room 301, No. 9, Lane 2, Louling 1st Road, Dalang Town, Dongguan City, Guangdong, China 523770

Returns and Order Help

For return requests, email us before sending any item back. We will provide instructions after confirming eligibility under our Refund Policy.

OFTY is an independent brand. Our compatible replacement products are not made by, endorsed by, sponsored by or affiliated with the third-party brands referenced for compatibility.